Last updated 05/11/2020
In line with the Government national lockdown, we have unfortunately temporarily closed the doors of all of our bars in England from 5th November until 2nd December 2020. In Aberdeen or Cardiff? Book away! Anywhere else? Just hold tight for now, you’ll be able to book as soon as the government say we can bring the fiesta back.
Local booking restrictions apply in our open bars. Please check the Gov.uk website for up-to-date information on the localised lockdown restrictions.
The teams have all been working hard to ensure our venues are able to operate as safely as possible. We can’t wait to see you all again. If you want to be one of the first through the door, click here to book your place today.
If you want to know more about how we’re looking after you, our customers, and our staff please continue to read our Guest Charter below.
Our Guest Charter
What we’re doing to take good care of you:
- Our bars are part of the ‘We’re Good To Go’ accreditation scheme
- We have an increased cleaning regime in place
- Hand sanitiser stations available – please use them!
- Our team are trained and health-screened on returning to work
- Our team wash/sanitise their hands frequently
- We’ve restricted our capacity
- Tables are spaced further apart, and screens installed where required
- Floor markings and directional signage to help you go with the flow
- Order and Pay at table available using your mobile
- We’ve gone cashless, and encourage contactless payment
What we’re asking of you in return:
- Please stay away if you have any COVID symptoms
- Support us with NHS Track & Trace requirements
- Respect the current physical distancing and personal hygiene guidelines
- Remain seated wherever possible, if you do need to order at the bar send one of your crew to get the round in!
- Please respect our teams, if you have any questions please ask; we’re here to help.
Our Aberdeen and Cardiff bars are currently open and taking bookings!
Keep your eyes peeled here for details of our next re-openings!
Booking with us:
We are also asking guests to ensure that any booking they place with us adheres to the most up to date Government guidelines at the time of booking. We appreciate these may change for future bookings, and we will be constantly reviewing these as we move closer to the booking date, however currently any booking in the immediate future, and until they change, are subject to the following Government guidance:
“Any gathering of more than six people in England will be illegal from Monday 14th September… This applies to gatherings both indoors and outdoors.” – Last updated 09th September 2020.
We also understand you may have some questions; you can find answers to our most frequently asked questions here. Alternatively, if you have an upcoming or postponed booking with us we will be in touch shortly, or you can sign up via the booking page to find out when your local bar is opening.
Please remember at this time not everyone will feel comfortable socialising right away, although we can’t wait to welcome you back into our venues and help you celebrate and have fun once again please take time some time to check in on your friends.
There are several places you can get help, it’s important to talk.
Mind 0300 123 3393.
Anxiety UK 03444 775 774
Samaritans 116 123