Revolución de Cuba is a trading division of Revel Collective PLC (Company Number 08838504), whose registered office is 21 Old Street, Ashton-under-Lyne, Tameside OL6 6LA.
At Revolución de Cuba, the safety and security of our staff and customers is paramount. Revolución de Cuba operate a check 21 policy at minimum and in some bars may operate a check 25/30 policy. All guests must be prepared to prove their age with valid and current identification. This can be either a UK driving licence, passport, or photo identification card bearing the PASS hologram. Many Revolución de Cubas, in conjunction with local authority guidance, operate an ID seizure policy whereby false ID will be confiscated and given to the police.
Revolución de Cuba support the responsible consumption of alcohol and reserve the right to refuse service to customers who are, or appear to be, intoxicated. Tap water is freely available in all our bars upon request. A random search policy of all guests may be implemented depending on prevailing conditions, risk assessment or police advice. Revolución de Cuba operate a zero-tolerance policy on drugs. Guests suspected of distributing or using drugs will be asked to leave the premises immediately. Guests are advised that Revolución de Cuba work continually with local authorities to ensure Revolution venues are fully compliant on all aspects of health and safety and crime and disorder. CCTV is in operation in all Revolución de Cubas.
Revolución de Cuba Management reserve the right to refuse admission and/or service. Making a booking or buying a ticket to an event does not negate this right. For door policies, entry information, dress codes and accessibility, please view the information page for the bar you intend to visit.
Our food is prepared in our busy kitchens (not a big factory with segregated production lines) so we cannot guarantee any of our food is allergen-free. If you require further information on ingredients which may cause allergy or intolerance, please speak to your server before you order. If you do have an allergy, you should inform your server so we can minimise the risk of cross-contamination during the preparation and service of your food and or drink. Revolution allergen information can be viewed by clicking here.
You can read our Booking Terms & Conditions by clicking here.
We use DOJO to collect and process transaction credit and debit card payments on our booking platform. You can read the Dojo Security Policy by clicking here.
For help with your booking you can visit the ‘contact us’ page on our website, start a live chat on our website or call us/email using the details provided in your enquiry/booking confirmation email.
You must be aged 18 years or over and meet our identification requirements stated in these terms and conditions in order to order alcohol via our app. Having your order accepted via the app is not proof of age. If you are unable to provide valid photo identification as proof of age, you may be refused service. We maintain sole discretion to refuse service to any guest in the pursuit of safety or adhering to local licencing objectives. In the event service is refused for either of these reasons, processing a refund will be at our discretion.
All products and offers are subject to availability. We may offer alternative products where appropriate at our discretion. Whilst every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel and refund any order that is based on inaccurate information.
It is not possible to amend or cancel orders once they are placed. When placing an order through the app, it is the guest’s responsibility to check the order details (the venue selected, the table selected, the items selected, any discounts/vouchers, the order total value and the payment type) are correct before placing the order. The Revel Collective PLC accepts no liability or responsibility for guest mistakes and you will not receive a refund. You must place your order and have a confirmation before last orders. For any orders placed after this time, you will not receive your items and you will not receive a refund. If you have any problem using our app please contact a team member for assistance.
Any refunds that have been approved by our central support team may take between 3 and 10 working days depending on your bank. These terms do not affect your legal rights as a consumer to cancel certain contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
You will receive an email, as you requested a voucher to be sent to you after providing feedback following a recent visit to Revolucion de Cuba, The voucher will entitle you to 1 free cocktail at the bar you left your feedback at, you cannot use the voucher at another location. No further vouchers will be sent in relation to this visit. This voucher is only valid in England and Wales. Your email address will not be used for any other purpose unless you subscribed to the venue’s newsletter during the feedback process. Your comments and/or photo uploads given within your feedback, may be used anonymously for the venue’s marketing purposes. Your personal data (e.g. email address and name) will not be used and will remain strictly private. R.O.A.R Alcohol is only available to those aged 18 years and over. Revolution Bars Group reminds you to drink responsibly. Offer not redeemable in Hidden Havana.